Terms of Service
General terms for BrandastraCO website projects, logo projects, Website Care, agreements, and Client Portal services.
These are general website and service terms for BrandastraCO, operated solely by its owner in Las Vegas, Nevada. A client-specific written quote or accepted agreement controls if it conflicts with these Terms for that project or service.
1. Website use and eligibility
Visitors may review services, submit genuine business inquiries, and use invitation-only client services. Users must not misuse forms, impersonate others, interfere with security, submit unlawful material, or attempt unauthorized access. A person accepting an agreement must have legal capacity and authority to act for the represented business where applicable.
2. Quotes, scope, and timing
Public prices are starting prices, not guaranteed fixed quotes. A request does not create a contract, guarantee availability, or authorize a charge. Final scope and price are established by a written quote or agreement. Timelines are estimates unless specifically agreed otherwise. Client-caused delays, missing content, approvals, information, or access may reasonably move the schedule. Material scope changes are quoted separately.
3. Website projects
Unless a client-specific agreement says otherwise, a standard website project requires a 50% deposit before substantive work begins and the remaining 50% before final launch or transfer. Two revision rounds within the agreed scope are included. Additional revisions, pages, functionality, integrations, or other material changes are quoted separately.
4. Logo projects
Unless otherwise agreed, a logo project requires 50% before work begins and 50% before delivery of final files. Two revision rounds within scope are included. Additional concepts, revisions, formats, or material direction changes may require a separate quote.
5. Website Care
Website Care for new clients is offered starting at $59 per month; existing clients may retain grandfathered pricing or scope. The monthly amount is billed or requested at the beginning of each service period. BrandastraCO does not currently charge cards automatically.
The base plan includes approximately 30 minutes of minor edits each month, reasonable manual checks of the supported website, and correction of BrandastraCO implementation defects. Minor edits may include reasonable text changes, client-supplied image replacements, contact or hours updates, and link changes. Unused time does not roll over.
New pages, redesigns, major sections, integrations, booking or ecommerce, databases or APIs, substantial copywriting, SEO campaigns, paid third-party services, expedited work, and other substantial development are outside the base plan unless specifically agreed. Website Care is not unlimited, emergency, or guaranteed 24-hour support and does not include automated uptime, performance, security, or SEO monitoring.
6. Website Care cancellation and nonpayment
Website Care may be cancelled at any time, effective at the end of the already-paid service period. Payments are not prorated or refunded after that period begins. If the upcoming period is unpaid, care may pause. After cancellation, the client will have a reasonable opportunity to receive or transfer a fully paid completed website, domain, or relevant assets and accounts where applicable. Portal and maintenance access associated with the ended relationship may later be revoked.
7. Cancellations and refunds
A project deposit may be refundable before substantive work begins, less authorized non-refundable third-party costs already incurred. Once planning, design, development, or other substantive work begins, completed work and time are not refundable merely because the client cancels. Amounts attributable to completed or delivered work are non-refundable. Authorized third-party costs generally cannot be refunded by BrandastraCO after they are incurred when the provider does not refund them. Genuine accidental duplicate payments will be corrected or refunded.
8. Client responsibilities
Clients are responsible for accurate contact and business information; requested content, materials, access, approvals, and timely feedback; reviewing completed work before launch or delivery; maintaining current contact and billing information; protecting Portal credentials; and maintaining client-owned domain registrations where applicable. Clients must have permission to use supplied logos, photographs, text, trademarks, and other materials and remain responsible for legal or regulatory claims specific to their business.
9. Ownership and licenses
Clients retain ownership of materials they supply. Until full payment, BrandastraCO retains ownership or control of unpaid project deliverables to the extent legally appropriate. After full payment, the client receives ownership or the right to use completed custom deliverables created specifically for that project, subject to third-party licenses and BrandastraCO’s retained materials.
BrandastraCO retains reusable or pre-existing code, tools, components, templates, frameworks, processes, techniques, know-how, and materials not created exclusively for the client. Rejected or unused concepts remain BrandastraCO property unless otherwise agreed. Third-party fonts, libraries, stock assets, platforms, and services remain subject to their own licenses and terms.
10. Portfolio use
BrandastraCO may display a completed project, business name, logo, screenshots, and link in its portfolio or marketing unless the client asks BrandastraCO not to do so. A client may submit that request before or after launch.
11. Third-party services
Projects may rely on services such as hosting, domains, email, authentication, databases, libraries, or other integrations. Third-party costs outside the agreed included service may be billed separately. Third parties have their own terms, licenses, pricing, and availability. BrandastraCO cannot guarantee uninterrupted third-party operation and does not claim that a client owns a third-party account unless that is true for the particular project.
12. Client Portal
Portal access is owner-authorized and invite-only; public self-registration is unavailable. Valid authentication alone does not grant access without an active BrandastraCO membership. Credentials must not be shared. Access may be revoked after termination or cancellation, misuse, security concerns, or loss of authorization. Portal records are intended to accurately present account, project, maintenance, agreement, invoice, and recorded-payment information. Portal notifications may supplement email but do not replace notices required by a specific agreement or law.
13. Availability, results, and suspension
The website and services are provided on an as-available basis without a guarantee of uninterrupted operation. BrandastraCO does not guarantee search rankings, leads, revenue, or other business results. BrandastraCO may refuse or suspend unlawful, abusive, insecure, unpaid, or materially out-of-scope use or work. Nothing in these Terms excludes rights or responsibilities that cannot lawfully be excluded.
14. Governing law and disputes
These Terms are governed by the laws of Nevada, United States, without creating a mandatory arbitration, mediation, venue, or waiver requirement not stated in a client-specific agreement or required by law. The parties should first communicate in good faith about a concern when practical.
15. Changes and language
These Terms may be updated prospectively. Material changes will be communicated reasonably where appropriate. A Spanish translation is provided for convenience; if there is a material conflict, the English version controls to the extent permitted by applicable law.
16. Contact
BrandastraCO · Las Vegas, Nevada, United States · brandastraco@gmail.com